How much does shipping cost?
Shipping is free for every order within the United Kingdom.
- Europe: 3-5 days- £ 2.00-£8.00
- USA: 6-7 days- £2.00-£10.00
- Rest of the world: 6-7 days- £10
- Free Shipping over £80
Do you ship internationally?
We are happy to offer worldwide shipping! We do not charge taxes on our products, however, you will be responsible for any import duties or customs that your country may apply to your order. In some countries, you may be required to pick up your package from a local post office. Please keep up with your tracking number. We are not responsible for failed deliveries due to incorrect shipping addresses or packages that are not picked up.
Can I cancel an order?
Usually, orders are usually prepared for shipment moments after ordering and cannot be modified, please verify your contact information is correct before placing the order. Please contact us at email@example.com for assistance.
How long does delivery take?
Processing time: most items will ship within 2 business days, but could take up to 5 days during busy holiday seasons. U K: 2 -3 days - Free delivery
Current International Shipping Estimates:
- Europe: 3-5 days- £ 3.00
- USA: 6-7 days- £5.00
- Rest of the world: 6-7 days- £5.00
What payment methods do you accept?
We accept all major credit and debit cards through our secured payment processor, PayPal, and major Credit card payments.
How secure is my personal information?
We adhere to the highest industry standards in order to protect your personal information with the best security solutions
Your credit card information and personal details are encrypted during transmission using SSL (secure socket layer technology), which is widely used on the Internet for processing payments safely.
How do I return an item?
Your satisfaction is our number one priority, If you are not totally satisfied with your product, you can return it within 7 days of receipt for a full refund. Unfortunately for hygiene reasons we cannot exchange or refund earrings unless they are faulty.
This does not affect your statutory rights. start the return process please contact us by the email provided in the contact page.
To be eligible for a full refund on your returned item, the product must be in the same condition that you received it. You will be responsible for return shipping fees. We are not responsible, and cannot offer refunds for failed deliveries due to incorrect shipping address or packages that are not picked up. We do not offer price adjustments.
Once your return is received, you will be notified that we have received your returned product in acceptable condition.
If this is the case, then we will process your refund, minus any return shipping costs, within 2 business days or receipt and a credit will automatically be applied to your credit card or original method of payment within 5-7 business days.