If you need to amend your order, please contact us as soon as possible at sales@fatishaboutique.com. We are happy to assist with changes to your order before it has been shipped. Once an order has been dispatched, we are unable to make any modifications.

• UK:1-4 days-£3-£8. Free shipping Over £40
• Europe: 4-8 days- £ 8-£10.00. Free shipping over £60
• USA: 6-10 days- £5.00-£12.00. Free shipping over £80
• Rest of the world: 8-14 days- £8-£15. Free shipping over £100
• Express Shipping Available

Your satisfaction is our top priority. If you are not completely satisfied with your purchase, you can return it within 14 days of receipt for a full refund.

Please note: For hygiene reasons, we cannot exchange or refund earrings unless they are faulty.

This does not affect your statutory rights.

To start the return process, please contact us via the email provided on our Contact page.

Return Conditions:

• The item must be returned in the same condition you received it, unused and in original packaging where possible.

• Customers are responsible for the return shipping costs unless the return is due to a fault on our part.

• We are not responsible for failed deliveries caused by incorrect shipping addresses or for packages that are not picked up.

• We do not offer price adjustments on previously purchased items.

Usually, orders are usually prepared for shipment moments after ordering and cannot be modified, please verify your contact information is correct before placing the order. Please contact us at sales@fatishaboutique.com for assistance.

• Processing Time
  Most items are shipped the same day or within 1–2 business days after placing your order.

• UK Shipping
  Standard Delivery: Estimated within 2–5 business days, depending on the service selected.

• Next Day Delivery:
  Available for an additional charge. Orders must be placed before the daily cut-off time of 2 PM for UK orders and 8 AM for international orders.

• International Shipping
  Standard International Delivery: Estimated between 6–14 business days, depending on your country and customs clearance times.

• Express International Delivery: Available, with estimated delivery between 4–6 business days (subject to your location).

• Important Notes
  Delivery times are estimates and can vary based on location.

• Delays may occur during bank holidays, festive seasons, or due to customs processing for international orders.
• We recommend selecting Express Shipping if you need your order urgently.

We adhere to the highest industry standards in order to protect your personal information with the best security solutions

Your credit card information and personal details are encrypted during transmission using SSL (secure socket layer technology), which is widely used on the Internet for processing payments safely.

Your satisfaction is our number one priority, If you are not totally satisfied with your product, you can return it within 14 days of receipt for a full refund. Unfortunately for hygiene reasons we cannot exchange or refund earrings unless they are faulty.

This does not affect your statutory rights. start the return process please contact us by the email provided in the contact page.

To be eligible for a full refund on your returned item, the product must be in the same condition that you received it. You will be responsible for return shipping fees. We are not responsible, and cannot offer refunds for failed deliveries due to incorrect shipping address or packages that are not picked up. We do not offer price adjustments.

Once your return is received, you will be notified that we have received your returned product in acceptable condition.

If this is the case, then we will process your refund, minus any return shipping costs, within 3 business days or receipt and a credit will automatically be applied to your credit card or original method of payment within 5-7 business days.