Yes. Fatisha Boutique proudly ships worldwide from the United Kingdom. Shipping costs are calculated at checkout based on your delivery location.

Orders are usually processed within 1–2 working days before dispatch. Delivery times above are estimates and may vary due to customs clearance, local postal services, or busy periods.

Shipping costs and delivery estimates are calculated at checkout based on your location: United Kingdom: Free, 2–4 business days EU: £14.50 (free on orders £100+), 5–8 business days Switzerland: £10.00, 5–8 business days UAE, Qatar, Saudi Arabia: £10.00 (free on orders £100+), 5–8 business days Asia (Hong Kong, Japan, Singapore, Australia, New Zealand & more): £6.00 (free on orders £100+), 7–10 business days Canada: £10.00, 8–12 business days USA: $12.99 (free on orders $100+), 8–10 business days Rest of world: £12.00, 8–12 business days

Yes. Once your order has been dispatched, you'll receive a shipping confirmation email with tracking details (where available).

International orders may be subject to customs duties, VAT, or import taxes charged by your country's customs authority. These charges are the customer's responsibility unless otherwise stated at checkout.

If your estimated delivery time has passed, please contact us at sales@fatishaboutique.com with your order number, and we'll be happy to assist.

Yes. Orders may be cancelled before they've been fulfilled or dispatched. Once an order has been fulfilled, it can no longer be cancelled — if you no longer want it after dispatch, you may return it in accordance with our Returns Policy.

Please contact us as soon as possible. If your order hasn't been fulfilled yet, we'll do our best to make the requested changes.

Please contact us immediately. If your order hasn't been dispatched, we'll update the delivery address where possible. Once an order has been dispatched, we're unable to change the delivery address.

We offer a 30-day return period from the date your order is delivered. Returned items must be received at our return address within 30 days of the delivery date to qualify for a refund. Once received, returns are typically processed within 3–5 working days.

Email sales@fatishaboutique.com before returning your item, including your order number, your name, the item(s) you wish to return, and the reason for the return. We'll send you full return instructions.

Items must be returned unused, unworn, and in the same condition in which they were received, in their original packaging where possible, and must arrive at our return address within 30 days of the delivery date. Customers are responsible for return shipping costs unless the item is faulty, damaged on arrival, or sent incorrectly by Fatisha Boutique. All returns are inspected before a refund is approved, and we reserve the right to refuse returns that don't meet these conditions. We're not responsible for failed deliveries caused by incorrect addresses, or parcels that are refused or not collected. We do not offer price adjustments on previous purchases.

For hygiene reasons, earrings that have been worn cannot be returned unless they are faulty or damaged on arrival. This does not affect your statutory rights.

Fatisha Boutique, Unit 3, Brook Street Business Centre, 96 Brook Street, Colchester, CO1 2UZ, United Kingdom.

Once your return has been received and inspected, approved refunds are normally processed within 3–5 working days. Depending on your bank or payment provider, it may take a few additional working days for funds to appear in your account.